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  1. 41
    Improving customer service by implementing effective problem solving and decision making methods in Samsung /
    by Murugan, Maran
    Published 2004
    Subjects: “...Customer services 12564...”
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  2. 42
    Customer service quality as a competitive strategy in the Malaysian automotive industry /
    by Tan, Alex Thiam Keat
    Published 1998
    Subjects: “...Customer services Malaysia Quality control....”
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  3. 43
    The influence of relationship quality on customer loyalty : evidence from the practices of outsourcing in the Malaysian hotel industry /
    by Maria Abdul Rahman
    Published 2014
    Subjects: “...Hotels Customer services Malaysia....”
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  4. 44
    Consumers' evaluation on B2C E-commerce service quality : Malaysian perspective /
    by Shahril Azwan Ismail
    Published 2008
    Subjects: “...Electronic commerce Malaysia Customer services Evaluation....”
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  5. 45
    Penglibatan masyarakat melalui sistem aduan awam menurut perspektif Islam : kajian di Jabatan Kemajuan Islam Malaysia dan Tabung Haji /
    by Madihatun Zainuddin
    Published 2020
    Subjects: “...Customer services Malaysia....”
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  6. 46
    Customers' heterogeneity and store patronage intention: a study of department stores in Libya / Iman Elsalehin Bouthahab
    by Bouthahab, Iman Elsalehin
    Published 2012
    Subjects: “...Customer services...”
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  7. 47
    Perception of service quality in local accounting firms /
    by Liu, Pamela Siew Mui
    Published 1994
    Subjects: “...Customer services Singapore....”
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  8. 48
    A study on the effectiveness of sales promotion in stationery department of Jaya Jusco Bandar Baru Klang / W. Hasyusnita Wan Yusof
    by Wan Yusof, W. Hasyusnita
    Published 1996
    Subjects: “...Customer services...”
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  9. 49
    Destination attractiveness of a shopping mall: Johor Premium Outlet / Noorsyafiqah Shamsudin
    by Shamsudin, Noorsyafiqah
    Published 2013
    Subjects: “...Customer services...”
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  10. 50
    The relationship between job satisfaction and health-related quality of life (HRQOL) amongst administrative workers in selected government bodies, Shah Alam / Khalid Amin Mat
    by Mat, Khalid Amin
    Published 2010
    Subjects: “...Customer services...”
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  11. 51
    Customer relationship management implementation in higher learning education / Nor Zamielia Zainuddin
    by Zainuddin, Nor Zamielia
    Published 2016
    Subjects: “...Customer services...”
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  12. 52
    A feasibility study to computerize container control system for high quality performance and improve customer service / Muzammil Noordin
    by Noordin, Muzammil
    Published 1992
    Subjects: “...Customer services...”
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  13. 53
    Service quality of banks after merger : consumers' perception
    by Hong, Yong Hoe
    Published 2001
    Subjects: “...Banks and banking - Customer services - Quality control...”
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  14. 54
    Effects of standardization and customization level on service quality, customer satisfaction and loyalty, and moderating roles of service nature and customer needs
    by Kasiri, Leila Agha
    Published 2015
    Subjects: “...Customer services...”
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  15. 55
    Service quality of credit card issuers in Malaysia /
    by Tan, Han Kuo
    Published 2005
    Subjects: “...Customer services Malaysia....”
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  16. 56
    Measuring service quality in a commercial bank /
    by Rajendran Vijayakumar
    Published 1996
    Subjects: “...Banks and banking Malaysia Customer services Quality control...”
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  17. 57
    A study on the determinants of customer loyalty using internet banking website in Malaysia /
    by Beh, Valerie Yin Yee
    Published 2009
    Subjects: “...Internet banking Customer services Malaysia....”
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  18. 58
    A comparative analysis of service quality at Tenaga Nasional Berhad and Pos Malaysia one-stop payment centres /
    by Tan, Seng Khee
    Published 1996
    Subjects: “...Tenaga Nasional Bhd. Customer services....”
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  19. 59
    A management's perspective in the implementation of client's charter to improve productivity in the Ministry of Health /
    by Leow, Ban Choo
    Published 1998
    Subjects: “...Malaysia. Kementerian Kesihatan Customer services....”
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  20. 60
    Service quality in Malaysian public and private hospitals : the perspective of outpatients /
    by Komathy Saminathan
    Published 2017
    Subjects: “...Customer services Malaysia Management....”
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