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  1. 141
    Determinants of customer satisfaction and customer loyalty : exploring the moderating role of switching cost and customer experience among Malaysian postpaid mobile phone users /
    Subjects: “...Cell phone services industry Customer services Malaysia 20412...”
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  2. 142
    Consumer perceptions of service quality of petrol stations /
    by Heng, Alan Chee Ooi
    Published 1995
    Subjects: “...Petroleum pipeline pumping stations Singapore Customer services....”
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  3. 143
    Corporate governance of Tenaga Nasional Berhad of Malaysia /
    by Ahmad Rashdi Ja'afar
    Published 1996
    Subjects: “...Customer services Malaysia Quality control....”
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  4. 144
    Corporate image, service quality, customer perceived value, relationship quality and its effect on switching intention among Islamic banking customers in Malaysia /
    by Nor Hashima Hashim
    Published 2011
    Subjects: “...Banks and banking Customer services Malaysia....”
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  5. 145
    محددات الطلب على التسهيلات المصرفية من البنك الاسلامي الاردني / ‏
    Subjects: “...Bank al-Islami al-Urduni Customer services 123161...”
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  6. 146
    Customer satisfaction : a case study on Lucent Technologies (Malaysia) Sdn. Bhd. /
    by Kuah, Kim Peng
    Published 1998
    Subjects: “...Telecommunication equipment industry Malaysia Customer services....”
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  7. 147
    Customer satisfaction : a study of admixtures buyers /
    by Foo, Kian Chai
    Published 2000
    Subjects: “...Manufacturing industries Malaysia Customer services...”
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  8. 148
    Service quality : a study of fitness centres in the Klang Valley of Malaysia /
    by Choong, Poh Wan
    Published 2007
    Subjects: “...Customer services Selangor Lembah Klang....”
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  9. 149
    Service quality and behavioral intentions in Klang Valley fitness industry /
    by Yap, Peck Yoke
    Published 2007
    Subjects: “...Customer services Selangor Lembah Klang....”
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  10. 150
    Development of quality management systems for some major banking functions /
    by Leck, Siew Leng
    Published 1996
    Subjects: “...Banks and banking Singapore Customer services Quality control....”
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  11. 151
    Internet banking technology acceptance model : a focus on Hofstede cultural dimensions /
    by Haghighy, Tahereh Kazemzadeh
    Published 2009
    Subjects: “...Banks and banking Customer services Technological innovations....”
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  12. 152
    Perceptions on bus service quality in Penang /
    Subjects: “...Customer services Quality control Research....”
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  13. 153
    Tuition centres determinants of acceptance and loyalty for future business sustainability /
    by Balasubramaniam Tharmiah
    Published 2008
    Subjects: “...Customer services Malaysia Quality control....”
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  14. 154
    The effect of service innovation and customer choices on customer value in the hospitality industry in Malaysia /
    by Bhuvanes Veerakumaran
    Published 2009
    Subjects: “...Hospitality industry Customer services Malaysia....”
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  15. 155
    Service quality assessment of higher education in Palestine /
    Subjects: “...Customer services Quality control....”
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  16. 156
    Improving delivery of shared public services in Kampala Capital City Authority Uganda /
    by Madinah, Nabukeera
    Published 2015
    Subjects: “...Customer services Uganda Quality control....”
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  17. 157
    Human resource management and employee perception of service quality in the Malaysian golf clubs /
    by Solha Husin
    Published 2009
    Subjects: “...Golf clubs (Sporting goods) Customer services Malaysia....”
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  18. 158
    The relationship of service quality, consumer decision factors and brand equity /
    by Ladda Vatjanasaregagul
    Published 2007
    Subjects: “...Customer services Research...”
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  19. 159
    A TQM approach on the measurement of customer satisfaction for users of cellular telephones /
    by Subramaniam K. S. Gopala Iyer
    Published 1998
    Subjects: “...Cellular radio equipment industry Malaysia Customer services....”
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  20. 160
    An analysis on the intention to use myEPF (online EPF service) among Malaysians /
    by Nor Azlina Abdul Aziz
    Published 2008
    Subjects: “...Online information services industry Customer services Malaysia....”
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