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  1. 61
    Frontline Employees’ Service Recovery Performance in Malaysian Hotels
    by Nik Mohd Masdek, Nik Rozana
    Published 2010
    Subjects: “...Hotel front desk personnel - Malaysia...”
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  2. 62
    The practice of organizational flexibility in Malaysia higher rated hotels
    by Sharon, Jong Ying Hui
    Published 2016
    Subjects: “...Hotels, clubs, restaurants, etc...”
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  3. 63
    Measuring Customer Satisfaction In Five-Star Hotels In Malaysia
    by Hia, Kuek Gek
    Published 2003
    “...The purpose of this study is to look into the Customer Satisfaction in Five-Star Hotels in Malaysia....”
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  4. 64
    Customer Satisfaction Of Luxury Hotels In Kish Island, Iran
    by Dolati, Somayeh
    Published 2011
    “...The purpose of this study is to study customer satisfaction in luxury hotel in Kish Island...”
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  5. 65
    Investigation of factors influencing customer loyalty in Malaysia and Jordan hotel industry
    Subjects: “...Hotel management...”
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  6. 66
    Hotel internet marketing channel, trust and purchase decision: 5 star hotel in Kuala Lumpur / Amril Mu’idzuddin Amrahi
    by Amrahi, Amril Mu’idzuddin
    Published 2013
    “... and services. Including hotel industry, they also use internet as one of their promotion tools. Hotel internet...”
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  7. 67
    Proposed beach resort hotel at Desaru, Johor Darul Takzim / Mohamed Saburi Azirun
    by Azirun, Mohamed Saburi
    Published 1988
    Subjects: “...Hotels...”
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  8. 68
    Balanced scorecard, behavioural factors and managerial performance of hotels in Malaysia
    by Abdul Razak, Shazrul Ekhmar
    Published 2016
    Subjects: “...Hotel management - Malaysia...”
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  9. 69
    Efficiency and effectiveness of hotels in Kuala Lumpur and factors affecting their performance
    by Rahmati, Elham
    Published 2015
    Subjects: “...Hotels - Kuala Lumpur...”
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  10. 70
    Workplace deviant behaviour among employees in the Malaysian luxury hotels
    by Ali Mahamad, Amirah Sayeedah
    Published 2020
    “...Hotel industry is one of the largest industries in service sector that contributed to the growth...”
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  11. 71
    Antecedents Of Organizational Commitment: A Study Among The Hotels In Malaysia
    by Asokan, Kartiban
    Published 2014
    “... was conducted among the hotel employees in Malaysia. This study was carried out as a cross sectional study...”
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  12. 72
    Introducing Natural Ventilation In Selected Malaysian Hotels For Environmental Susutainability
    by ikeda, Azusa
    Published 2009
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  13. 73
    The Antecedents of Customer Relationship Management and Impact on Hotels Performance in Jordan
    by Alshourah, Sultan Mahmoud
    Published 2012
    “... study, a total of 98 Jordanian hotels participated by voluntarily completing the survey questionnaire...”
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  14. 74
    An Investigation of Information System Utilization in Small Sized Hotels in Kedah.
    by Riyani, Ashraf M. A.
    Published 2008
    “... the Information System in Small Sized Hotels in Kedah, these hotels will be able to make integrates and utilize...”
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  15. 75
    Internet Usage In The Hospitality Industry: A Case of Penang Hotels
    Subjects: “...Hotels, clubs, restaurants, etc...”
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  16. 76
    International tourists' attitude and intention to visit green hotels in Malaysia
    by Patwary, Ataul Karim
    Published 2021
    “... sector, hotels contribute immensely to global warming through high energy and water consumption. Although...”
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  17. 77
    Survival strategies of hotels in IBB City-Yemen during the war
    “..., as they greatly impact hotels' survival. This study aims to discover the impact of the war in Yemen on the hotel...”
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  18. 78
    Feasibility study of a proposed hotel development in Indonesia /
    by Lee, Yoke Leng
    Published 1994
    Subjects: “...Hotels Guidebooks Indonesia Bali Island....”
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  19. 79
    Rapport management in hotel responses to online reviews in Malaysia
    by Taw, Ly Wen
    Published 2021
    “...’ purchasing decisions. There has been growing use of social media in numerous industries, including the hotel...”
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  20. 80
    Keperluan pembangunan hotel dalam menampung aktiviti pelancongan
    by Ahmad, Siti Zulfaizal
    Published 2022
    “... pembangunan harta tanah di daerah ini. Pembangunan penginapan yang sedia ada lebih menjurus kepada hotel bajet...”
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