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  1. 1
    Frontline Employees’ Service Recovery Performance in Malaysian Hotels
    由 Nik Mohd Masdek, Nik Rozana
    出版 2010
    主题: “...Hotels - Personnel management...”
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    Thesis
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  2. 2
    Environmental management control and organizational sustainability performance in Malaysian hotel industry /
    主题: “...Hotels Personnel management....”
    Thesis 图书
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