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  1. 1
    Service quality and mediating role of perceived value and international tourist satisfaction on tourist loyalty in 4- and 5- star hotels in Kuala Lumpur, Malaysia
    由 Keshavarz, Yousef
    出版 2016
    主题: “...Hotels - Customer services - Malaysia - Kuala Lumpur...”
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  2. 2
    The influence of relationship quality on customer loyalty : evidence from the practices of outsourcing in the Malaysian hotel industry /
    由 Maria Abdul Rahman
    出版 2014
    主题: “...Hotels Customer services Malaysia....”
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