Suggested Topics within your search.
Showing 1 - 9 results of 9 for search '"Information technology"', query time: 0.03s Refine Results
  1. 1
    A framework for IT infrastructure and an exploration of the role of service quality when evaluating an IT service function /
    by Wilson, Robyn E.
    Published 2001
    Subjects: “...Information technology Quality control....”
    Thesis Book
    Save to List
    Saved in:
  2. 2
    Proposal for setting up integrated service desk for information technology (IT) division of a prominent insurance and takaful company in Malaysia /
    by Mohamad Azman Soaed
    Published 2008
    Subjects: “...Insurance companies Information technology Malaysia....”
    Get full text
    Thesis Book
    Save to List
    Saved in:
  3. 3
    Enhancing Brahms model with multi-layered alerts filtration system for customer service improvement /
    by Ghaffar, Abid
    Published 2020
    Subjects: “...Customer services Information technology...”
    Get full text
    Thesis
    Save to List
    Saved in:
  4. 4
    The effectiveness of information and communication technology (ICT) introduction in enhancing customer relationship management (CRM) : a study on the Malaysian banking /
    by Vimala Kadiresan
    Published 2008
    Subjects: “...Banks and banking Customer services Information technology Malaysia....”
    Thesis Book
    Save to List
    Saved in:
  5. 5
    The development of knowledge based helpdesk system for a large multinational company /
    by Ponmalar Parasuraman
    Published 2013
    Subjects: “...International business enterprises Customer services Information technology....”
    Thesis Book
    Save to List
    Saved in:
  6. 6
    The effect of service innovation and customer choices on customer value in the hospitality industry in Malaysia /
    by Bhuvanes Veerakumaran
    Published 2009
    Subjects: “...Hospitality industry Information technology Malaysia....”
    Get full text
    Thesis Book
    Save to List
    Saved in:
  7. 7
    Measuring information system perfomance in public sector : a case study in Pahang State Education Department /
    by Mohd Aidil Riduan Awang Kader
    Published 2009
    Subjects: “...Service industries Pahang Information technology Quality control....”
    Get full text
    Thesis Book
    Save to List
    Saved in:
  8. 8
    Virtual brand personality, customer satisfaction and brand loyalty in online banking industry /
    by Ong, Khian Sin
    Published 2009
    Subjects: “...Banks and banking Customer services Information technology Malaysia....”
    Get full text
    Thesis Book
    Save to List
    Saved in:
  9. 9
    Perceived information security and consumer trust in electronic commerce transactions : a survey of internet banking adoption in Malaysia /
    by Sarrafiaghdam, Alireza
    Published 2008
    Subjects: “...Banks and banking Information technology Security measures Malaysia....”
    Get full text
    Thesis Book
    Save to List
    Saved in:
Search Tools: Get RSS Feed — Email this Search — Save Search