Customer loyalty 28 Brand loyalty 16 Consumer satisfaction 14 Customer services 14 Employee loyalty 11 Management 9 Customer relations 8 Dissertations, Academic 8 Consumer behavior 7 Dissertations 7 Organizational commitment 7 Marketing 6 Loyalty 5 Psychological aspects 5 Banks and banking 4 Brand name products 4 Cell phones 4 Airlines 3 Case studies 3 Internet banking 3 Automobile industry and trade 2 Caliphate 2 Career development 2 Cell phone services industry 2 Corporate image 2 Customer loyalty programs 2 Electronic commerce 2 Employees 2 Evaluation 2 Financial services industry 2