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  1. 1
    Expectation and perception towards University of Malaya's service quality /
    by Mohd Hairolnezam Kahmis
    Published 2013
    Subjects: “...Public universities and colleges Malaysia Administration Case studies...”
    Thesis Book
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  2. 2
    Investigating the influence of the elements of academic culture in ISO 9001 maintenance within Malaysian Public Higher Education /
    by Siti Arni Basir
    Published 2008
    Subjects: “...Public universities and colleges Malaysia Administration Case studies....”
    Thesis Book
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