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  1. 2121
    Host-guest language: exploring directive speech acts and politeness strategies of Jordanian student trainees in hotel interactions
    by Rababa"h, Mahmoud Ali Ibrahim
    Published 2020
    “... the nature of the hospitality context where clarity, mutual understanding and avoiding face-threats...”
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  2. 2122
    Customer acceptance and usage of Mobile Hotel Reservation Apps (MHRA): The influence of technology readiness, determinants of UTAUT2, TRUST and M-Satisfaction on post purchase behaviour / Mohd Noor Ismawi Ismail
    by Ismail, Mohd Noor Ismawi
    Published 2023
    “... of mobile apps within the hospitality industry. This study examines the customer’s acceptance and usage...”
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  3. 2123
    The influence of perceived value, satisfaction and commitment on electronic word-of-mouth of Chinese hotel guests in Malaysia
    by Han, Chao
    Published 2021
    “... collectively to enhance hotel guests’ experience and to ensure business sustainability in the hospitality...”
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  4. 2124
    Customer intention to purchase halal cosmetics in Malaysia
    by Meng, Xiang
    Published 2014
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  5. 2125
    The influence of human resource management practices on employee engagement at Port Klang authority
    by Thilagavili, Mariappan
    Published 2017
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  6. 2126
    Web-Based Hostel Reservation System For Maybank College At UUM (WHRS)
    by Albhyri, Nasar Ali Muhammed
    Published 2008
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  7. 2127
    Organizational Commitment and Job Satisfaction Among Staff of Higher Learning Education Institutions in Kelantan
    by Norizan, Ismail
    Published 2012
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  8. 2128
    Kajian kes di Syarikat Philip Morris Malaysia (PMI) berkaitan amalan pengurusan sumber manusia dengan komitmen organisasi
    by Suriani, Abu Bakar
    Published 2015
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  9. 2129
    Job resources, job demands and developmental HR in relation with work engagement : the moderating role of service climate
    by Ahmed, Umair
    Published 2017
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  10. 2130
    The relationship between service climate and organizational performance in Malaysian higher education institutions
    by Jabbar, Ali Abdulridha
    Published 2015
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  11. 2131
    Woman’s career development in hotel sector in Edo State, Nigeria
    by Ebere, Ihemeje Josephine
    Published 2016
    “... salaries. In conclusion, this study is significant to the hospitality industry management...”
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  12. 2132
    The influence of cross-cultural adjustment and personal values on expatriates performances in service industries in Malaysia : mediated by psychological outcomes and moderated by social support network /
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  13. 2133
    Influence of psychological capital and person-environment fit on job attitudes and turnover intention among China 5-star hotels’ frontline employees
    by Yan, Zhen
    Published 2020
    “...The hospitality industry has always been a great generator of global GDP and employment. However...”
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  14. 2134
    Muslim tourists' perceived value, satisfaction, religiousity and behavioural intention in patronizing Muslim friendly hotels
    by Mohd. Azmin, Nurul Azhani
    Published 2020
    “... of Islamic tourism in the hospitality industry. Because of this trend, hotels have started to provide...”
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  15. 2135
    Investigating Malaysian students’ e-learning experiences with Massive Open Online Courses (MOOCs) / Safwana Nur Widad Safri
    by Safri, Safwana Nur Widad
    Published 2023
    “... were distributed to students who have experience learning hospitality, culinary, and tourism courses...”
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  16. 2136
    Work place incivility on deviant behaviour in casual dining restaurants: the moderating roles of emotional labour / Tasnimul Islam
    by Islam, Tasnimul
    Published 2022
    “... institution, hospitality, and tourism association of Malaysia. The researcher also proposed a few suggestions...”
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  17. 2137
    High performance work system (HPWS), organisational justice, on-the-job embeddedness and turnover intention among employees at five-star hotels in Malaysia / Mohd Faeez Saiful Bakhtiar
    by Saiful Bakhtiar, Mohd Faeez
    Published 2021
    “..., methodological and practical contributions to the hospitality strategic HRM literature and theories....”
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  18. 2138
    Guests' behavioral intention at eco-resorts : an empirical evidence from Malaysia /
    by Nurhazirah binti Hashim
    Published 2017
    Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library.
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  19. 2139
    The roles of perceived value in the relationship between environmental concerns and revisit intention to Green Resorts in Malaysia
    “... matter within the business field. In the competitive hospitality and tourism industry, revisiting...”
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  20. 2140
    International tourists' attitude and intention to visit green hotels in Malaysia
    by Patwary, Ataul Karim
    Published 2021
    “... these economic benefits, the tourism and hospitality industry should not disclaim climate change responsibilities...”
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