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  1. 1961
    Factors influencing customer re-patronage behavior: The mediating effect of customer satisfaction
    by Yap, Luen Her
    Published 2015
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  2. 1962
    Core self-evaluation, psychological climate and employee engagement in hotel industry of Nigeria
    by Esther, Fadare Yewande
    Published 2016
    “... and psychological climate) are few in the academic realm of hospitality and tourism. Therefore, this study examines...”
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  3. 1963
    The relationship between service quality and customer satisfaction at Renaissance Kota Bharu Hotel / Siti Nur Awanis Rahim
    by Rahim, Siti Nur Awanis
    Published 2014
    “... quality and customer satisfaction toward hospitality industry. Therefore the data will be collected among...”
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  4. 1964
    A study on supervisory attributes & employees' attitude / Fuzette Abu Bakar
    by Abu Bakar, Fuzette
    Published 1999
    “...This research is to find more, information about the hospitality industry in Malaysia. Mainly...”
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  5. 1965
    An examination of guest behavioral intentions in peer to peer accommodation: the role of perceived value, satisfaction, trust, and level of co-creation / Izyanti Awang Razli
    by Awang Razli, Izyanti
    Published 2020
    “... in the hospitality industry. The popularity of this type of accommodation has significantly transformed...”
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  6. 1966
    Hijab ban in hotel industry / Nurul Farrah Diana Mohd Daud
    by Mohd Daud, Nurul Farrah Diana
    Published 2017
    “... operations. The hospitality industry has a wide range of positions available. Many of these involve serving...”
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  7. 1967
    Effect of customer satisfaction on customer loyalty and the moderating role of customer experience in the Nigerian hotel industry
    by Gawuna, Muhammad Sani
    Published 2019
    “...The dynamism of the hospitality industry has called for the need to have satisfied and loyal...”
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  8. 1968
    The adoption of green policy and its contribution in hotel industry
    by Norfiza, Mat Zain
    Published 2018
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  9. 1969
    The study on a relationship of perceived usefulness and perceived ease of use on behavioral intention to book online among tourism students in UiTM Bandaraya Melaka / Nur Adilah Mat Rozi
    by Mat Rozi, Nur Adilah
    Published 2016
    “... of information technology such using online booking in hospitality industry. Unable to gain deeper...”
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  10. 1970
    The Impact Of Transformational Leadership Style On Employee Performance And Organizational Innovation In Five-star Hotels In The Kingdom Of Saudi Arabia
    “... hospitality industry companies to obtain competitive benefits require well-prepared leadership qualities...”
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  11. 1971
    The Impact Of Transformational Leadership Style On Employee Performance And Organizational Innovation In Five-star Hotels In The Kingdom Of Saudi Arabia
    “... hospitality industry companies to obtain competitive benefits require well-prepared leadership qualities...”
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  12. 1972
    Factors influencing international tourists’ food preference towards Malaysian local food / Hawaliana Selamat
    by Selamat, Hawaliana
    Published 2013
    “... and social life. As tourist demand a higher standard in quality services, quality food and hospitality...”
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  13. 1973
    Guests’ perceived value, satisfaction and word of mouth in syariah compliant hotel / Azmira Zulkharnain
    by Zulkharnain, Azmira
    Published 2013
    “... to Islamic hospitality services have led to the interest of hotel companies to turn into Syariah Compliant...”
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  14. 1974
    Celebrity endorsement, destination image and tourist intention to visit on tourism destination / Syed Samir Syed Omar
    by Syed Omar, Syed Samir
    Published 2013
    “... on celebrity endorsement in the hospitality industry especially in Malaysia. Besides that, effectiveness...”
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  15. 1975
    Customers satisfaction towards service quality among “Mamak” restaurants at Bandar Hilir, Malacca / Hazwani Ismail, Nur Hisyam Kamaruddin and Raja Anis Aniza Raja Mohd Yusof
    “... satisfaction of customers in hospitality industry. In Malaysia, the term “Mamak” refers to Tamil Muslims who...”
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  16. 1976
    Kualiti Pengurusan Kantin Dan Kepuasan Pelanggan
    by Zamri, Abu Bakar
    Published 2000
    “... of money spent in school. The independent variables involves price of food, cleanliness, hospitality...”
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  17. 1977
    The mediating effect of marketing capabilities on the relationship between customer relationship management (CRM) dimensions and hotel performance
    by Mohammad, Abdul Alem Mohammad
    Published 2014
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  18. 1978
    The effect of service climate, organizational service orientation, service employees commitment and teamwork on employees' perception of customers' satisfaction
    by Nurmasturah, Mokhtar
    Published 2018
    “... from the hospitality industry. The results of correlation and regression analyses shows that all four...”
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  19. 1979
    Evaluating The Certificate In Hotel Operations Programme At Community Colleges In Malaysia Using Context-Input-Process-Product (Cipp) Analysis
    by Kipli, Massitah
    Published 2022
    “...Hospitality programmes, as part of technical and vocational education, are designed to fulfil...”
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  20. 1980
    Factors influencing loyalty in hotels' fine dining restaurants moderated by switching cost
    by Naderian, Anahita
    Published 2017
    “...v ABSTRACT Many studies have been conducted on developing loyalty model in hospitality...”
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