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  1. 1
    Customers’ Trust In The Use Of Automated Teller Machine (Atm) Services In Sokoto State, Nigeria
    by Bello Bada, Abdulrahman
    Published 2015
    “... di negeri Sokoto, Nigeria. This thesis investigated customers’ trust in the use of ATM services...”
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  2. 2
    Customer loyalty toward internet banking in Nigeria
    by Ogiri, Ibrahim Aishatu
    Published 2014
    “...The increasing usage of internet banking service among Nigerians has made competition fiercer among...”
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  3. 3
    Smartphone for Learning Purposes: A Study on Service Quality and Customer’s Satisfaction among Undergraduate Students in Lagos State, Nigeria
    by Esechie, God'swill Ejeohiolei
    Published 2019
    “... of Wi-Fi connection for students. Keywords: Service quality, customers’ satisfaction, smartphone...”
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  4. 4
    Customers' preferences for Islamic financial institutions in Northeast Nigeria /
    by Amsami, Maigana
    Published 2015
    Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library.
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  5. 5
    The unique antecedents of customer loyalty towards mobile service
    by Mah, Pei Yew
    Published 2017
    “... of this study can be used by service providers to enhance and improve customer loyalty in the context of mobile...”
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  6. 6
    The influence of service quality and price fairness on customer satisfaction toward Poslaju courier service
    by Halimi, Mimi Juliyana
    Published 2019
    “... and this research focus on the courier service industry. Improving customer satisfaction in the Poslaju courier...”
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  7. 7
    The relationship between service quality and customer satisfaction for taxi and grab car services in Malaysia
    by Choy, Johnn Yee
    Published 2023
    “...;<p>towards customer satisfaction between taxi and Grab Car services in Malaysia. The</p&gt...”
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  8. 8
    Personality traits, perceived service quality, customer satisfaction and customer loyalty in Penang Hotel Industry
    by Yap, Gay Soon
    Published 2018
    “... service quality, customer satisfaction and customer loyalty in the hotel industry. In precise, customer...”
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  9. 9
    The moderating effect of religiosity on customers' acceptance of Islamic micro finance in Kano State Nigeria
    by Yakubu, Surajo Musa
    Published 2021
    “... used by individual customers of Islamic microfinance in Kano State, Nigeria, to distinguish itself...”
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  10. 10
    Mediating role of customer satisfaction on service quality and customer loyalty in grocery store in shopping malls in Saudi Arabia
    by Al Otaibi, Naif Mutlaq
    Published 2014
    “... the customers‟ perceptions of the quality of services and products offered. This is crucial towards...”
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  11. 11
    Factors for poor performance of privatization of electricity service delivery in Ekiti State Nigeria
    by Victor, Olamide Eniola
    Published 2017
    “...The quality of electricity service delivery which is publicly owned in Nigeria has been found...”
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  12. 12
    Factors for poor performance of privatization of electricity service delivery in Ekiti State Nigeria
    by Victor, Olamide Eniola
    Published 2017
    “...The quality of electricity service delivery which is publicly owned in Nigeria has been found...”
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  13. 13
    A study of factors influencing the choice of Islamic Banking among non-muslim customers in Nigeria /
    by Ardo, Abubakar Aliyu
    Published 2017
    Subjects: “...Banks and banking Nigeria...”
    Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library.
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  14. 14
    E-service quality model for assessing customer satisfaction of mobile banking application
    by Owuamanam, Jude Ndubuisi
    Published 2021
    “... of the mobile banking service in Nigeria were measured and analysed. A total number of 156 responses were...”
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  15. 15
    Determinants of customer loyalty in cellular service sector of Pakistan: mediating and moderating effects
    by Tariq, Beenish
    Published 2018
    “...The customer loyalty has become essential for survival and success of cellular service providers...”
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  16. 16
    Board attributes, risk management, and firm performance : an analysis of listed financial service firms in Nigeria
    by Kakanda, Mahmud Mohammed
    Published 2017
    “...], return on equity [ROE], and market-to-book ratio [MTB]) of listed financial service firms in Nigeria from...”
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  17. 17
    Website service quality, perceived value, trust, convenience and customer loyalty of online shopping
    by Noorashikin, Harun@Che Ani
    Published 2014
    “... between customer loyalty with other independent variables such as website service quality, perceived value...”
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  18. 18
    Determinants of tax compliance behaviour of SMEs in Nigeria : the moderating role of perceived service orientation and perceived corruption
    by Augustine, Ayuba
    Published 2016
    “... in Nigeria. This is particularly evident when the number of SMEs who did not pay tax rose from 22.2% in year...”
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  19. 19
    The impacts of self-service technology adoption attributes on customer satisfaction in Abu Dhabi distribution company (ADDC)
    by Alhosani, Khalaf Abdulla
    Published 2023
    “...;/p><p>interactivity attributes of the self-service technology would enhance customer</p...”
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  20. 20
    The relationships between corporate social responsibility, service quality, customer satisfaction, consumer rights awareness and repurchase intention
    by Bello, Kamarudeen Babatunde
    Published 2017
    “..., service quality, customer satisfaction, consumer rights awareness and repurchase intention. In addition...”
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