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  1. 21
    The influence of service quality, corporate image, trust and satisfaction on customer loyalty: Evidence from banking industry in Libya
    by Elbakoush, Abdalla Yousef
    Published 2015
    “...The study aims to explore the influence of service quality, corporate image and trust on loyalty...”
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  2. 22
    Influence of service quality, university image, the mediating effect of organizational commitment relationship marketing and adoption of technology innovation loyalty in Nigeria
    by Usman, Umar
    Published 2017
    “... been established between service quality, university image, commitment, trust and student loyalty...”
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  3. 23
    Tourist satisfaction as a mediator between service quality and re-visit intention: a study of Obudu Mountain Resort, Nigeria
    by Usman Saleh, Amina
    Published 2018
    “... to as reliable source of revenue generation. Even though the main customers are the tourists, thus it must...”
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  4. 24
    Structural equation modelling of relationships of personnel services and perceived principal supervision with academic achievement in secondary schools in Kwara State, Nigeria
    by Suleiman, Yusuf
    Published 2017
    “... and library) of students‘ personnel services may be linked to this low academic achievement. This showed...”
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  5. 25
    Influence of Service Quality, Corporate Image, Perceived Value, Switching Costs and Culture on Customer Behavioural Responses in the Nigerian Banks
    by Maiyaki, Ahmed Audu
    Published 2012
    “... their services appropriately in such a way that customers perceive greater benefits than the sacrifices they made...”
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  6. 26
    The Influence of Workers' Competencies on Job Performance of Royal Malaysian Customs Department
    by Tai, Lee Ming
    Published 2011
    “... performance among Royal Malaysian Customs Officers. The main objectives of the study were; (i) to identify...”
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  7. 27
    Effect of customer satisfaction on customer loyalty and the moderating role of customer experience in the Nigerian hotel industry
    by Gawuna, Muhammad Sani
    Published 2019
    “... perceived service quality, perceived value, customer engagement, image, and customer experience on customer...”
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  8. 28
    Factors influencing service recovery in nursing services
    by Dayang Nor Sarina, Azzeni
    Published 2018
    “...Service recovery has been an important issue due to broader social and economic context that shows...”
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  9. 29
    Determinants of continuance usage of e-banking in Nigeria
    by Alaba, Ogedengbe Fowokemi
    Published 2017
    “... services to bank customers through the adoption, implementation and continued usage of the information...”
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  10. 30
    Community development framework for Niger Delta in Nigeria
    by Okinono, Otega
    Published 2016
    “... captured in the Niger Delta Region in Nigeria where so much effort has been put in by the government...”
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  11. 31
    Adoption of cloud computing in higher education institutions in Nigeria
    by Ibrahim, Jibril Sahban
    Published 2014
    “...The study examines the adoption of cloud in the higher educational institution in Nigeria...”
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  12. 32
    The antecedent of SME performance and the effect of government support in Nigeria
    by Ibrahim, Maryam Imam
    Published 2018
    “.... In Nigeria, SMEs have been recognised for their valuable contribution to the nation's economy. Despite...”
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  13. 33
    Zakah compliance behavior in Nigeria : study of Kogi State
    by Ummulkhayr, Adamu
    Published 2018
    “... institutions. This study explored zakah compliance behaviour in such societies in Nigeria, Kogi State precisely...”
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  14. 34
    The historical development of Minna town in Nigeria, 1976 to 2015
    by Salihu, Ibrahim
    Published 2018
    “... few urban settlements which its emergence is rooted in the colonial history of Nigeria. The research...”
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  15. 35
    The impact of microfinance on women’s empowerment in Niger State, Nigeria
    by Daniyan-Bagudu, Hauwa
    Published 2018
    “... and women’s empowerment. For a developing country like Nigeria, the issue of microfinance has significance...”
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  16. 36
    An empirical study on the viability of Islamic banking system in Nigeria: a case study of Lagos state /
    by Danbatta, Bello Lawal
    Published 2011
    Subjects: “...Banks and banking Nigeria...”
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  17. 37
    Privatization and state-owned enterprises performance: The case of Nigeria
    by Muhammed, Magaji Abubakar
    Published 2015
    “... the performance of privatized SOEs in Nigeria. The research used secondary data sourced from the annual reports...”
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  18. 38
    Customer retention in the Nigerian mobile telecommunication industry /
    by Adam, Zahra Ibrahim
    Published 2017
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  19. 39
    A tax administration reform model for revenue generation in Nigeria
    by Pantamee, Abdurrahman Adamu
    Published 2018
    “... was employed in which data were collected from face-to-face interviews with 20 Federal Inland Revenue Service...”
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  20. 40
    Effect of business social responsibility (BSR) on performance of SMEs in Nigeria
    by Gorondutse, Abdulahi Hassan
    Published 2014
    “...) on performance of SMEs in Nigeria. Additionally, this study also examines the mediation effect of organizational...”
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