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  1. 121
    Effect of policy and service quality of SOCSO on client satisfaction, moderated by client knowledge
    by Dinesh Kumar, Saundra Rajan
    Published 2019
    “..., the annual goals of SOCSO are not consistently achieved. The policy makers and the service providers of SOCSO...”
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  2. 122
    Investigating service recovery performance of call center employees in Telecom sector Pakistan
    by Ahmad, Munawar Javed
    Published 2019
    “... and service recovery performance. Besides, the moderating effect of customer orientation on the relationship...”
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  3. 123
    Entrepreneurial awareness, entrepreneurial self-efficacy, viable business plan and SMEs’ performance in north-western Nigeria: the moderating role of access to finance
    by Shamsudeen, Kabir
    Published 2017
    “...SMEs are essential to economic growth in Nigeria and are assumed to be a major source of employment...”
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  4. 124
    Mediating role of access to finance and moderating role of business environment on the relationship between strategic orientation attributes and performance of small and medium enterprises in Nigeria
    by Aminu, Ibrahim Murtala
    Published 2015
    “... Enterprises (SMEs) in Nigeria. Data were collected from the SMEs operating in North Western Nigeria using a...”
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  5. 125
    The effect of audit committee, risk management committee and block holder ownership on IFRS 7-financial instruments disclosure compliance of financial institutions in Nigeria
    by Zango, Adamu Garba
    Published 2016
    “... institutions in Nigeria. In addition, this study investigates the relationship between corporate governance...”
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  6. 126
    Measuring service quality in m-commerce context: The case of Arab Open University, Jordan
    “... that will enhance the nature of services being rendered, and that will bring greater benefits to the customers...”
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  7. 127
    The moderating effect of service quality on E-government communication and citizen satisfaction in Abu Dhabi
    by Al Dhaheri, Mohammed Ateeq
    Published 2023
    “...<p>In Abu Dhabi, the delivery of public services is very fragmented. The complexity faced&lt...”
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  8. 128
    Determinants Of Goods And Services Tax (Gst) Compliance Among Smes: An Exploratory Study In Klang Valley
    by Intan Fairuz, Hasni
    Published 2018
    “... pressing obligations. Introduction of the Good and Service Tax (GST), to replace the Sales and Services Tax...”
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  9. 129
    HRM practices, impersonal trust and service oriented organizational citizenship behavior among female employees'
    by Sarmin, Sultana
    Published 2018
    “...Over the last decade service-oriented organizational citizenship behavior (SOCB) has received...”
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  10. 130
    The mediating effect of perceived usefulness and perceived ease of use in the acceptance of e-training in the Nigerian civil service
    by Zainab, Bello
    Published 2016
    “... acceptance in various departments and agencies in the Nigeria civil service. This study will be beneficial...”
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  11. 131
    HRM practices and employee performance : the mediation effect of self efficacy, public service motivation and career opportunity
    by Tabiu, Abubakar
    Published 2016
    “... the mediating role of self-efficacy, public service motivation and career opportunity on the relationship...”
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  12. 132
    The structural relationships between customer based corporate reputation, organisation public relationships, corporate social responsibility, perceived organisational culture and transparent communication
    by Yusuf, Nafisa Aminu
    Published 2018
    “...Customer-based corporate reputation (CBCR) has been identified as an emerging area of study...”
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  13. 133
    Awareness of Islamic banking products and services among non-muslim students in selected Northern Universities of Malaysia
    by Musse, Abdifatah Mohamed
    Published 2015
    “... towards Islamic banking products and services. In addition, this study also aims to investigate...”
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  14. 134
    Relationship between internal marketing practices, training, coworker support, emotional satisfaction and service employee commitment
    by Nurul Aqilah, Mhd Yusak
    Published 2018
    “...Service employee commitment is an interesting topic because servicing has been an intangible...”
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  15. 135
    Human capital and public services performance in Bahrain: moderating effect of accountability and mediating effect of Islamic work ethics
    “...The main purpose of this study is to examine human capital and its relationship to public services...”
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  16. 136
    Influency factors of information and communication technology on selection (ICT) in logistics on third party logistics service providers in Malaysia
    by Omotayo, Awoyemi Adebare
    Published 2016
    “... with the customers‟ relationships, manufacturing, transportation, warehousing networks and data streams directly.The...”
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  17. 137
    The relationship between cultural intelligence, emotional intelligence, social intelligence, islamic work ethics and work performance among public service employees in Malaysia
    by Hartini, Husin
    Published 2018
    “...A high performance public service is increasingly recognised as one of the critical elements...”
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  18. 138
    The effect of staff development and policies on the performance of immigration personnel in northern Nigerian borders
    by Musalli, Naziru Mohammed
    Published 2016
    “... to the problems militating against the performance of border management personnel in Nigeria immigration service...”
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  19. 139
    Free trade area of the ECOWAS : an evaluation of its achievements and challenges (1990-2010) /
    by Umar, Muhammad Muhammad
    Published 2013
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  20. 140
    Examining the relationships between quality assurance, training needs and choice of study destination amongs Nigerian students in UUM
    by Osman, Abbo
    Published 2015
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