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Amir Razlan Shapawi, Mohd Ezhar
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Evaluating the service quality in Faculty of Engineering UTeM
by
Amir
Razlan
Shapawi
,
Mohd
Ezhar
Published 2014
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Penggunaan model servqual bagi mengukur perkhidmatan pendidikan tinggi di UTHM
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Amir
Razlan
Shapawi
,
Mohd
Ezhar
Published 2013
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