Showing 1 - 2 results of 2 for search 'Chan, Wei Leong', query time: 0.01s Refine Results
  1. 1
    Comparing restaurant service failure and recovery between online and offline complaint channels
    by Chan, Wei Leong
    Published 2013
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  2. 2
    Antecedents of job embeddedness and its effect on proactive customer service performance of frontline employees in the hospitality industry
    by Chan, Wei Leong
    Published 2018
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