The linkages among service quality attributes, customer value, customer satisfaction, and customer loyalty in Indonesian retail banking settings /

مواد مشابهة

• The mediating role of customer satisfaction towards customer loyalty in the motor takaful industry in Malaysia /
  بواسطة: Lim, Ka Bian
  منشور في: (2016)
• Determinants of customer satisfaction and customer loyalty : exploring the moderating role of switching cost and customer experience among Malaysian postpaid mobile phone users /
  بواسطة: Syukrina Alini Mat Ali
• The impact of customer relationship management related critical success factors on customer satisfaction: an emprirical study of the banks in Malaysia /
  بواسطة: Jan, Muhammad Tahir
  منشور في: (2012)
• Antecedents of online customer loyalty intention : mediation effect of satisfaction, trust and attitude toward loyalty /
  بواسطة: Feizbakhsh, Mirbehzad
• Customer satisfaction and retail banking : an assessement of some of the key antecedents of customer satisfaction in retail banking /
  بواسطة: Hamdan Abdul Hamid
  منشور في: (2007)