Service loyalty and switching behaviour in mobile phone service usage /

Service loyalty and switching behaviour in mobile phone service usage /

محفوظ في:

التفاصيل البيبلوغرافية
المؤلف الرئيسي:	Farzana Quoquab Habib (مؤلف)
التنسيق:	أطروحة كتاب
اللغة:	English
الموضوعات:	Universiti Kebangsaan Malaysia > Dissertations. Customer loyalty. Cell phones. Consumer satisfaction. Consumer behavior. Dissertations, Academic > Malaysia.
الوسوم:	إضافة وسم لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!

مواد مشابهة

Determinants of customer satisfaction and customer loyalty : exploring the moderating role of switching cost and customer experience among Malaysian postpaid mobile phone users /
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Influence of customer relationship management, technology innovation and customer empowerment on customer loyalty in Kuwaiti banks
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Role of brand personality and consumer brand identification on hypermarket brand evaluation and loyalty development among Malaysian customers
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Consumer involvement, consumer online engagement, and consumer loyalty in airline and hospitality services among generation X and Y
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Mediating effects of shopping orientations and moderating effects of gender on relationships between personal factors and repatronage behavioural intention
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Determinants of loyalty and the effect of switching cost towards mobile telecommunication service providers in Malaysia
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Consumer perceptions of service quality of petrol stations /
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Brand awareness, usage & purchase patterns of hair shampoo : a consumer behavior perspective /
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The relationship between service quality and customer loyalty at Automobile Association of Malaysia, Seremban / Norsuhana Ahmad Fuad
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Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group