أثر جودة الخدمة على الربحية ورضا العملاء في المصارف الأردنية : دراسة مقارنة بين بنك الاسكان والبنك الاسلامي الأردني = The effect of service quality on profitability and customers' satisfaction in Jordanian banks : a comparative study between housing bank and Jordan Islamic Ba/
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Format: | Thesis |
Language: | Arabic |
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Jordan :
Jami'at Al al-Bayt,
2000.
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