IIUM students' perception on the implementation of library total quality management (TQM) /
This study attempts to examine the extent of total quality management (TQM) in IIUM library services. The main objective of this research is to investigate students' perception on TQM implementation in IIUM library. The significance of this study is to provide a clear understanding and implemen...
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| 主要作者: | |
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| 格式: | Thesis |
| 语言: | English |
| 出版: |
Kuala Lumpur :
Institute of Education, International Islamic University Malaysia,
2010
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| 主题: | |
| 在线阅读: | http://studentrepo.iium.edu.my/handle/123456789/3891 |
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