Enhancing service quality of islamic banks in Bangladesh : an application of quality function deployment (QFD) /

Globalization has resulted a highly competitive business environment and organizations are looking for providing progressively better service quality to drive their organizations to compete successfully in the marketplace. The prospect and growth potentials of Islamic banks in Bangladesh is perceive...

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Bibliographic Details
Main Author: Islam, Muhummad Khairul
Format: Thesis
Language:English
Published: Kuala Lumpur : Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia, 2015
Subjects:
Online Access:http://studentrepo.iium.edu.my/handle/123456789/3134
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