Consumer-Based Brand Equity (CBBE), customer satisfaction and brand loyalty in Malaysian public universities /
The objectives of this study are to examine the relationships between consumer-based brand equity and student satisfaction, student satisfaction, and brand loyalty, and the mediation role of student satisfaction in the relationship between customer-based brand equity and brand loyalty in four sample...
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Main Author: | Muhammad Hasbullah Hanif bin Tajuddin (Author) |
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Format: | Thesis |
Language: | English |
Subjects: | |
Online Access: | http://studentrepo.iium.edu.my/handle/123456789/9640 |
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