The effect of e-service quality and perceived risk on customer loyalty among Bangladeshi online banking consumers /

The effect of e-service quality and perceived risk on customer loyalty among Bangladeshi online banking consumers /

Due to the recent advancement in technology, online banking has become very popular among the Bangladeshi banking customers. As a result, banking organizations are spreading their online operations across the country. The quality of online services has been shown to be related to customer satisfacti...

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书目详细资料
主要作者:	Uddin, Md. Bashir (Author)
格式:	Thesis
语言:	English
出版:	Kuala Lumpur : Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia, 2017
主题:	Theses, IIUM local
在线阅读:	Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library.
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