Effects of Specialist And Generalist M-Commerce Chatbot Designs on Purchase Intention
Since the launching of messenger chatbots by Facebook and Microsoft in 2016, m-commerce chatbots have become a new trend for businesses to communicate with their consumers. However, there exist challenges associated with m-commerce chatbots, including the lack of credibility and purchase intention s...
Saved in:
主要作者: | |
---|---|
格式: | Thesis |
出版: |
2021
|
主题: | |
标签: |
添加标签
没有标签, 成为第一个标记此记录!
|
成为第一个发表评论!