Impacts of authentic leadership on employee Self-Efficacy and service quality in Private Higher Education Institutions (PHEIS) in Malaysia

Education industry plays significant roles as income contributor in Malaysia. Higher education in Malaysia is divided into public and private education. Unlike public higher education institutions, private higher education institutions (PHEIs) are depending on the students as customers towards susta...

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Bibliographic Details
Main Author: Oon, Keh Li
Format: Thesis
Published: 2023
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