Passengers' Perceptions Towards Low Cost Carriers In Malaysia
The aim of this study is to investigate the factors that are effective in making positive image for customers such as price,fare,service quality and booking method) and also the the perception of customers. It was found that two of the independent variables have a significant effect on the predictio...
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my-mmu-ep.36792012-12-13T01:22:17Z Passengers' Perceptions Towards Low Cost Carriers In Malaysia 2012-08-13 Zahedian, Nima HF5410-5417.5 Marketing. Distribution of products The aim of this study is to investigate the factors that are effective in making positive image for customers such as price,fare,service quality and booking method) and also the the perception of customers. It was found that two of the independent variables have a significant effect on the prediction of customer perception. Improving of safety has the greatest effect,and this is followed by decreasing of fare and price which has a significant effect on customer perception. 2012-08 Thesis http://shdl.mmu.edu.my/3679/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters Multimedia University Graduate School of Management |
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Multimedia University |
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MMU Institutional Repository |
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HF5410-5417.5 Marketing Distribution of products |
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HF5410-5417.5 Marketing Distribution of products Zahedian, Nima Passengers' Perceptions Towards Low Cost Carriers In Malaysia |
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The aim of this study is to investigate the factors that are effective in making positive image for customers such as price,fare,service quality and booking method) and also the the perception of customers. It was found that two of the independent variables have a significant effect on the prediction of customer perception. Improving of safety has the greatest effect,and this is followed by decreasing of fare and price which has a significant effect on customer perception. |
format |
Thesis |
qualification_level |
Master's degree |
author |
Zahedian, Nima |
author_facet |
Zahedian, Nima |
author_sort |
Zahedian, Nima |
title |
Passengers' Perceptions Towards Low Cost Carriers In Malaysia |
title_short |
Passengers' Perceptions Towards Low Cost Carriers In Malaysia |
title_full |
Passengers' Perceptions Towards Low Cost Carriers In Malaysia |
title_fullStr |
Passengers' Perceptions Towards Low Cost Carriers In Malaysia |
title_full_unstemmed |
Passengers' Perceptions Towards Low Cost Carriers In Malaysia |
title_sort |
passengers' perceptions towards low cost carriers in malaysia |
granting_institution |
Multimedia University |
granting_department |
Graduate School of Management |
publishDate |
2012 |
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1747829542065537024 |