The Relationship Between The Customer Satisfaction Levels And The Multiple Operations And Information Technology Adeptness Of International Analytical Instruments Import Companies In Malaysia
This research attempts to find a co-relation between maximizing customers satisfaction levels in international analytical instruments import companies and their effective use of IT e.g. use of emailing for speedier notification and correspondence,posting of product information in the company web sit...
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| Format: | Thesis |
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2001
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