The Relationship Between The Customer Satisfaction Levels And The Multiple Operations And Information Technology Adeptness Of International Analytical Instruments Import Companies In Malaysia

This research attempts to find a co-relation between maximizing customers satisfaction levels in international analytical instruments import companies and their effective use of IT e.g. use of emailing for speedier notification and correspondence,posting of product information in the company web sit...

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Bibliographic Details
Main Author:	Meng, Leong Chan
Format:	Thesis
Published:	2001
Subjects:	LB2361 Curriculum
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id	my-mmu-ep.426
record_format	uketd_dc
spelling	my-mmu-ep.4262010-06-15T01:55:23Z The Relationship Between The Customer Satisfaction Levels And The Multiple Operations And Information Technology Adeptness Of International Analytical Instruments Import Companies In Malaysia 2001-08 Meng, Leong Chan LB2361 Curriculum This research attempts to find a co-relation between maximizing customers satisfaction levels in international analytical instruments import companies and their effective use of IT e.g. use of emailing for speedier notification and correspondence,posting of product information in the company web site, multimedia presentation, etc. The research also reveals the perception of customers and the said companies, in using the Internet as an additional tool to provide a competitive edge. 2001-08 Thesis http://shdl.mmu.edu.my/426/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters Multimedia University Research Library
institution	Multimedia University
collection	MMU Institutional Repository
topic	LB2361 Curriculum
spellingShingle	LB2361 Curriculum Meng, Leong Chan The Relationship Between The Customer Satisfaction Levels And The Multiple Operations And Information Technology Adeptness Of International Analytical Instruments Import Companies In Malaysia
description	This research attempts to find a co-relation between maximizing customers satisfaction levels in international analytical instruments import companies and their effective use of IT e.g. use of emailing for speedier notification and correspondence,posting of product information in the company web site, multimedia presentation, etc. The research also reveals the perception of customers and the said companies, in using the Internet as an additional tool to provide a competitive edge.
format	Thesis
qualification_level	Master's degree
author	Meng, Leong Chan
author_facet	Meng, Leong Chan
author_sort	Meng, Leong Chan
title	The Relationship Between The Customer Satisfaction Levels And The Multiple Operations And Information Technology Adeptness Of International Analytical Instruments Import Companies In Malaysia
title_short	The Relationship Between The Customer Satisfaction Levels And The Multiple Operations And Information Technology Adeptness Of International Analytical Instruments Import Companies In Malaysia
title_full	The Relationship Between The Customer Satisfaction Levels And The Multiple Operations And Information Technology Adeptness Of International Analytical Instruments Import Companies In Malaysia
title_fullStr	The Relationship Between The Customer Satisfaction Levels And The Multiple Operations And Information Technology Adeptness Of International Analytical Instruments Import Companies In Malaysia
title_full_unstemmed	The Relationship Between The Customer Satisfaction Levels And The Multiple Operations And Information Technology Adeptness Of International Analytical Instruments Import Companies In Malaysia
title_sort	relationship between the customer satisfaction levels and the multiple operations and information technology adeptness of international analytical instruments import companies in malaysia
granting_institution	Multimedia University
granting_department	Research Library
publishDate	2001
_version_	1747829130937761792

The Relationship Between The Customer Satisfaction Levels And The Multiple Operations And Information Technology Adeptness Of International Analytical Instruments Import Companies In Malaysia

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