Impact of Total Quality Management (TQM) and Sun Tzu Art of War strategies on Sustainable Competitive Advantage (SCA): A study of Malaysian manufacturing industries

In recent years there were many studies, both internationally and locally, suggesting that the adaptation and implementation of Total Quality Management (TQM) is likely to improve an organization’s competitive posit ion. Hence, a considerable amount of literatures available have examined the relatio...

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Main Author:	Vinayan, Gowrie
Format:	Thesis
Published:	2012
Subjects:	HD28-70 Management Industrial Management
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id	my-mmu-ep.5235
record_format	uketd_dc
spelling	my-mmu-ep.52352014-02-26T01:41:55Z Impact of Total Quality Management (TQM) and Sun Tzu Art of War strategies on Sustainable Competitive Advantage (SCA): A study of Malaysian manufacturing industries 2012-06 Vinayan, Gowrie HD28-70 Management. Industrial Management In recent years there were many studies, both internationally and locally, suggesting that the adaptation and implementation of Total Quality Management (TQM) is likely to improve an organization’s competitive posit ion. Hence, a considerable amount of literatures available have examined the relationship between TQM and factors like quality performance, business performance, marketing performance, job satisfaction etc. Little is known, however, on the ability of TQM to sustain a competitive advantage in the context of Malaysian manufacturing organizations. One of the objectives of this study is to examine the relationship between TQM and Sustainable Competitive Advantage (SCA) in Malaysian manufacturing organizations. Using the literatures and previous studies as a base, this study has sought the valuable knowledge, ideas and feedback from the practitioners as well as the academicians in formulating the appropriate and suitable dimensions for Total Quality Management for Malaysian manufacturing industries. This study operationalizes Sun Tzu Art of War strategies (STAW), the ancient Chinese art of war which can be applied to the modern business operations. The relationship between TQM and STAW is also explored considering that there is a lack of literature establishing the link between TQM and Sun Tzu Art of War strategies. Further, the mediating role of Sun Tzu Art of War strategies in the relationship between TQM and SCA is also explored. Large numbers of studies involving TQM have dealt with organizations in the western world. This study therefore, provides a useful reference about the combined effects of TQM and Sun Tzu Art of War strategies and their ability to sustain a competitive advantage in Malaysian manufacturing industries. 2012-06 Thesis http://shdl.mmu.edu.my/5235/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php phd doctoral Multimedia University Faculty of Management
institution	Multimedia University
collection	MMU Institutional Repository
topic	HD28-70 Management Industrial Management
spellingShingle	HD28-70 Management Industrial Management Vinayan, Gowrie Impact of Total Quality Management (TQM) and Sun Tzu Art of War strategies on Sustainable Competitive Advantage (SCA): A study of Malaysian manufacturing industries
description	In recent years there were many studies, both internationally and locally, suggesting that the adaptation and implementation of Total Quality Management (TQM) is likely to improve an organization’s competitive posit ion. Hence, a considerable amount of literatures available have examined the relationship between TQM and factors like quality performance, business performance, marketing performance, job satisfaction etc. Little is known, however, on the ability of TQM to sustain a competitive advantage in the context of Malaysian manufacturing organizations. One of the objectives of this study is to examine the relationship between TQM and Sustainable Competitive Advantage (SCA) in Malaysian manufacturing organizations. Using the literatures and previous studies as a base, this study has sought the valuable knowledge, ideas and feedback from the practitioners as well as the academicians in formulating the appropriate and suitable dimensions for Total Quality Management for Malaysian manufacturing industries. This study operationalizes Sun Tzu Art of War strategies (STAW), the ancient Chinese art of war which can be applied to the modern business operations. The relationship between TQM and STAW is also explored considering that there is a lack of literature establishing the link between TQM and Sun Tzu Art of War strategies. Further, the mediating role of Sun Tzu Art of War strategies in the relationship between TQM and SCA is also explored. Large numbers of studies involving TQM have dealt with organizations in the western world. This study therefore, provides a useful reference about the combined effects of TQM and Sun Tzu Art of War strategies and their ability to sustain a competitive advantage in Malaysian manufacturing industries.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Vinayan, Gowrie
author_facet	Vinayan, Gowrie
author_sort	Vinayan, Gowrie
title	Impact of Total Quality Management (TQM) and Sun Tzu Art of War strategies on Sustainable Competitive Advantage (SCA): A study of Malaysian manufacturing industries
title_short	Impact of Total Quality Management (TQM) and Sun Tzu Art of War strategies on Sustainable Competitive Advantage (SCA): A study of Malaysian manufacturing industries
title_full	Impact of Total Quality Management (TQM) and Sun Tzu Art of War strategies on Sustainable Competitive Advantage (SCA): A study of Malaysian manufacturing industries
title_fullStr	Impact of Total Quality Management (TQM) and Sun Tzu Art of War strategies on Sustainable Competitive Advantage (SCA): A study of Malaysian manufacturing industries
title_full_unstemmed	Impact of Total Quality Management (TQM) and Sun Tzu Art of War strategies on Sustainable Competitive Advantage (SCA): A study of Malaysian manufacturing industries
title_sort	impact of total quality management (tqm) and sun tzu art of war strategies on sustainable competitive advantage (sca): a study of malaysian manufacturing industries
granting_institution	Multimedia University
granting_department	Faculty of Management
publishDate	2012
_version_	1747829567211438080

Impact of Total Quality Management (TQM) and Sun Tzu Art of War strategies on Sustainable Competitive Advantage (SCA): A study of Malaysian manufacturing industries

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