Total Quality Management (TQM) and environmental focus for competitive advantage in Malaysian telecommunication industry

Total Quality Management (TQM) and environmental focus for competitive advantage in Malaysian telecommunication industry

An enormous amount of literature on Total Quality Management (TQM) and Environmental Focus (EF) pronounces that these management practices bring about business results such as customer satisfaction, financial performance and competitive advantage (CA), however, empirical researches dealing with the...

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書目詳細資料
主要作者:	Chong, Sze Thiam
格式:	Thesis
出版:	2013
主題:	HD Industries Land use Labor
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!

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