Role of social media integration in supply chain performance and competitive advantage

Supply chain considered as one of the important system in converting raw material to an end product. In this era, competition in an industry is not between companies but between supply chains. Supply chain performance and agility indicate the effectiveness of the supply chain. Companies that able to...

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Main Author: Arunasalam, Surenthera Kumaar
Format: Thesis
Published: 2015
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id my-mmu-ep.6245
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spelling my-mmu-ep.62452016-01-11T08:22:34Z Role of social media integration in supply chain performance and competitive advantage 2015-06 Arunasalam, Surenthera Kumaar HD28-70 Management. Industrial Management HD38.5 Business logistics Supply chain considered as one of the important system in converting raw material to an end product. In this era, competition in an industry is not between companies but between supply chains. Supply chain performance and agility indicate the effectiveness of the supply chain. Companies that able to improve the performance and agility of the supply chain can achieve competitive advantage. Communication is one of the important factors in a supply chain. It helps in the transferring of information. Social media have been popular among people. It helps in reducing the communication gap between people. People can easily communicate through social media. Information can easily transferred through social media. Social media integration into supply chain can improve supply chain performance and agility, which this will increase the value of competitive advantage. In this research, 125 respondents from Malaysia who works in supply chain field were chosen. The data collected were analysed through descriptive statistics and structural equation modelling partial least square. 2015-06 Thesis http://shdl.mmu.edu.my/6245/ http://library.mmu.edu.my/diglib/onlinedb/dig_lib.php masters Multimedia University Graduate School of Management
institution Multimedia University
collection MMU Institutional Repository
topic HD28-70 Management
Industrial Management
HD38.5 Business logistics
spellingShingle HD28-70 Management
Industrial Management
HD38.5 Business logistics
Arunasalam, Surenthera Kumaar
Role of social media integration in supply chain performance and competitive advantage
description Supply chain considered as one of the important system in converting raw material to an end product. In this era, competition in an industry is not between companies but between supply chains. Supply chain performance and agility indicate the effectiveness of the supply chain. Companies that able to improve the performance and agility of the supply chain can achieve competitive advantage. Communication is one of the important factors in a supply chain. It helps in the transferring of information. Social media have been popular among people. It helps in reducing the communication gap between people. People can easily communicate through social media. Information can easily transferred through social media. Social media integration into supply chain can improve supply chain performance and agility, which this will increase the value of competitive advantage. In this research, 125 respondents from Malaysia who works in supply chain field were chosen. The data collected were analysed through descriptive statistics and structural equation modelling partial least square.
format Thesis
qualification_level Master's degree
author Arunasalam, Surenthera Kumaar
author_facet Arunasalam, Surenthera Kumaar
author_sort Arunasalam, Surenthera Kumaar
title Role of social media integration in supply chain performance and competitive advantage
title_short Role of social media integration in supply chain performance and competitive advantage
title_full Role of social media integration in supply chain performance and competitive advantage
title_fullStr Role of social media integration in supply chain performance and competitive advantage
title_full_unstemmed Role of social media integration in supply chain performance and competitive advantage
title_sort role of social media integration in supply chain performance and competitive advantage
granting_institution Multimedia University
granting_department Graduate School of Management
publishDate 2015
_version_ 1747829611635408896