Total Quality Management In Nokia Mobile Phones Pty. Ltd.
This research aims to provide a framework for analyzing the relationship between all TQM strategies implemented in Nokia Mobile Phones Pty. Ltd. This study does not only aim to analyze the current level of customer satisfaction with Nokia products but also analyze the effectiveness of quality contro...
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my-mmu-ep.7682010-07-05T02:44:06Z Total Quality Management In Nokia Mobile Phones Pty. Ltd. 2005-01 Bains, Sharonjit Kaur HD61 Risk in industry. Risk management This research aims to provide a framework for analyzing the relationship between all TQM strategies implemented in Nokia Mobile Phones Pty. Ltd. This study does not only aim to analyze the current level of customer satisfaction with Nokia products but also analyze the effectiveness of quality control tools utilized by the company in providing world class customer service to its customers. 2005-01 Thesis http://shdl.mmu.edu.my/768/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters Muktimedia University Research Library |
| institution |
Multimedia University |
| collection |
MMU Institutional Repository |
| topic |
HD61 Risk in industry Risk management |
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HD61 Risk in industry Risk management Bains, Sharonjit Kaur Total Quality Management In Nokia Mobile Phones Pty. Ltd. |
| description |
This research aims to provide a framework for analyzing the relationship between all TQM strategies implemented in Nokia Mobile Phones Pty. Ltd. This study does not only aim to analyze the current level of customer satisfaction with Nokia products but also analyze the effectiveness of quality control tools utilized by the company in providing world class customer service to its customers. |
| format |
Thesis |
| qualification_level |
Master's degree |
| author |
Bains, Sharonjit Kaur |
| author_facet |
Bains, Sharonjit Kaur |
| author_sort |
Bains, Sharonjit Kaur |
| title |
Total Quality Management In Nokia Mobile Phones Pty. Ltd. |
| title_short |
Total Quality Management In Nokia Mobile Phones Pty. Ltd. |
| title_full |
Total Quality Management In Nokia Mobile Phones Pty. Ltd. |
| title_fullStr |
Total Quality Management In Nokia Mobile Phones Pty. Ltd. |
| title_full_unstemmed |
Total Quality Management In Nokia Mobile Phones Pty. Ltd. |
| title_sort |
total quality management in nokia mobile phones pty. ltd. |
| granting_institution |
Muktimedia University |
| granting_department |
Research Library |
| publishDate |
2005 |
| _version_ |
1747829211892023296 |