Teoh Poh Wah Enterprise Ecommerce System (e-TPWE) / Nur Salehah Nabila Ishak
Customer relationship management (CRM) is important to the business to turn an individual customer into long-term customer relationship and to help business to increase the business revenue. Maintaining the customer relationship is vital to any e-commerce site, since the cost of maintaining existing...
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| Format: | Thesis |
| Language: | English |
| Published: |
2017
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/105102/1/105102.pdf |
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