A study on customers’ perception towards the information counter, MunLoong-Hankyu Jaya Bangsar, Kuala Lumpur / Rohaya Ishak

The objective of this thesis was to identify the level of customers' perceptions of service quality on customer service provided by the company. The study approach was a research study of the Information Counter of MunLoong- Hankyu Jaya, Bangsar (MHJB), Kuala Lumpur. Information on the level of...

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Bibliographic Details
Main Author: Ishak, Rohaya
Format: Thesis
Published: 1998
Online Access:https://ir.uitm.edu.my/id/eprint/2580/1/2580.pdf
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