Factors that influence customer satisfaction towards services provided by Sutra Beach Resort & Spa (SBR) / Rosharizan Che Husin

Factors that influence customer satisfaction towards services provided by Sutra Beach Resort & Spa (SBR) / Rosharizan Che Husin

The aim of this study was to examine the factors that influence customer satisfaction towards services provided by Sutra Beach Resort & Spa (SBR). There are three factors that been studied, which were: responsiveness, facilities and accessibility. Furthermore, this study also examined the relati...

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書目詳細資料
主要作者:	Che Husin, Rosharizan
格式:	Thesis
語言:	English
出版:	2008
主題:	Consumer satisfaction
在線閱讀:	https://ir.uitm.edu.my/id/eprint/27388/2/27388.pdf
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!

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