Customer-driven business information provision in Malaysian government agencies’ library / Noor Zaidi Sahid

Ascertaining the customer needs and wants as well as delivering the desired satisfaction effectively and efficiently are the best ways of serving customers. In these circumstances, the credibility of the government is easily measured by the efficiency of its service delivery. Public sector managers,...

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书目详细资料
主要作者: Sahid, Noor Zaidi
格式: Thesis
语言:English
出版: 2017
主题:
在线阅读:https://ir.uitm.edu.my/id/eprint/27879/1/TP_NOOR%20ZAIDI%20SAHID%20IM%2017_5.pdf
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