The effects of effective interpersonal communication on customers' satisfaction in Petrol Station at Taman Melati, Kuala Lumpur / Muhammad Faidi Safarrudin
The retail industry in petroleum at Malaysia is facing increasingly competitive challenges as with other industries around the world. The study investigated the relationship between five variables of effective interpersonal communication in petrol station at Taman Melati, Kuala Lumpur. There are thr...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2016
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/36927/1/36927.pdf |
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