The impact of service quality on customer choice towards private hospital: a case study in USAINS / Nur Hafizah Mat Husain
This tittle of this research is “The Impact of Service Quality on Customer Choice towards Private Hospital: A Case Study in USAINS”. The purpose of this study is to identify the relationship between service quality in term of reliability, tangible, and empathy dimension on customer choice. This purp...
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Format: | Thesis |
Language: | English |
Published: |
2015
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Online Access: | https://ir.uitm.edu.my/id/eprint/38776/1/38776.pdf |
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