A study on customer satisfaction in the training service sector: Saffone Counselling Training and Consultant Sdn Bhd / Noradahwiah Moktar, Noraini Zainuddin and Noor Zaidah Omar
Saffone Counselling and Training Consultant (Saffone) provides professional and corporate training programs. The ever expanding training industry in Malaysia requires Saffone to remain competitive to maintain the business and ensure higher return. This research focuses on the study of customer satis...
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| Main Authors: | , , |
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| Format: | Thesis |
| Language: | English |
| Published: |
2016
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/40342/1/40342.pdf |
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