Requirements engineering of e-complaint management system for Teluk Pulai Primary School, Klang Selangor using iterative development / Nor Amarlia Ab Wahab

The ability to manage customer's complaints well is very important to any organization. It helps to maintain a healthy relationship between the organization and its customer and keeps the customer satisfied. Teluk Pulai Primary School in Klang is currently experiencing problems in managing comp...

Full description

Saved in:
Bibliographic Details
Main Author: Ab Wahab, Nor Amarlia
Format: Thesis
Published: 2015
Online Access:
Tags: Add Tag
No Tags, Be the first to tag this record!