A study on service quality at Open University Malaysia and its relationship with students satisfaction / Joshua Mariyam Duum and Jamadil Halim Azmi Bazir

The purpose of this study is to determine the level of service quality for student management at Open University Malaysia (OUM), Sarawak Learning Centre, Kuching. At the same time, we also wanted to find out how satisfied the students are with the university and whether students satisfaction are inf...

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Bibliographic Details
Main Authors: Duum, Joshua Mariyam, Azmi Bazir, Jamadil Halim
Format: Thesis
Published: 2014
Online Access:https://ir.uitm.edu.my/id/eprint/47141/1/47141.pdf
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