Mahat, N. (2004). Customer Relationship Management (CRM) practices in Libraries: A comparative study between Melaka Public Library & Multimedia University Library / Normahizah Mahat.
Chicago Style (17th ed.) CitationMahat, Normahizah. Customer Relationship Management (CRM) Practices in Libraries: A Comparative Study Between Melaka Public Library & Multimedia University Library / Normahizah Mahat. 2004.
MLA (8th ed.) CitationMahat, Normahizah. Customer Relationship Management (CRM) Practices in Libraries: A Comparative Study Between Melaka Public Library & Multimedia University Library / Normahizah Mahat. 2004.
Warning: These citations may not always be 100% accurate.