A study of customer saving services expectation at Lembaga Tabung Haji Selangor / Hasmi Bin Hassan

This thesis is done to know the customer expectation of the saving account services at Lembaga Tabung Haji Negeri Selangor. The expectations are in term of time, TH office layout, TH staffs attitude, the effectiveness of promotion strategies, reason of saving and the need of passbook. In this thesis...

Full description

Saved in:
Bibliographic Details
Main Author: Hassan, Hasmi
Format: Thesis
Published: 1999
Online Access:https://ir.uitm.edu.my/id/eprint/59278/1/59278.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!