A breakthrough on enhancing customer service quality with the formulation of strategic management at Sutera Inn Prima / Nur Zarawati Mohd Zain

Eversince men started trading he has been looking for a more effective way to maximize business efficiency. Business efficiency as such as quality product and service, understanding the need and wants clearly and others. Having a good idea is only part of an innovative business or marketing concept....

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Bibliographic Details
Main Author: Mohd Zain, Nur Zarawati
Format: Thesis
Language:English
Published: 1998
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/59828/1/59828.pdf
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