A breakthrough on enhancing customer service quality with the formulation of strategic management at Sutera Inn Prima / Nur Zarawati Mohd Zain
Eversince men started trading he has been looking for a more effective way to maximize business efficiency. Business efficiency as such as quality product and service, understanding the need and wants clearly and others. Having a good idea is only part of an innovative business or marketing concept....
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| Format: | Thesis |
| Language: | English |
| Published: |
1998
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| Online Access: | https://ir.uitm.edu.my/id/eprint/59828/1/59828.pdf |
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