Customers acceptance and usage, purchase behaviour and post purchase behaviour of self- ordering kiosk technology in quick-service restaurants: moderating roles of perceived safety risk and age generation / Noradzhar Baba

The self-service technologies (SST) were one of the technologies used in quick-service restaurant to supplement the usual face-to-face interaction while ordering food. Even though the self-service technology had been in the market for quite some time, the adoption of the technology had yet to rec...

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Bibliographic Details
Main Author: Baba, Noradzhar
Format: Thesis
Published: 2021
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