Customers acceptance and usage, purchase behaviour and post purchase behaviour of self- ordering kiosk technology in quick-service restaurants: moderating roles of perceived safety risk and age generation / Noradzhar Baba
The self-service technologies (SST) were one of the technologies used in quick-service restaurant to supplement the usual face-to-face interaction while ordering food. Even though the self-service technology had been in the market for quite some time, the adoption of the technology had yet to rec...
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Main Author: | Baba, Noradzhar |
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Format: | Thesis |
Language: | English |
Published: |
2021
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Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/60745/1/60745.pdf |
Tags: | Add Tag |
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