Evaluating user satisfaction of reproductive Health Information System (RHIS) using Kano Model: a case study of LPPKN / Noor Shahira Mahmud
User satisfaction is often viewed as a one-dimensional construction where the higher the perceived product quality, the higher the user's satisfaction and vice versa. However satisfying the specific product requirements to a higher level does not always infer a high level of user satisfaction....
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| Format: | Thesis |
| Language: | English |
| Published: |
2014
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| Online Access: | https://ir.uitm.edu.my/id/eprint/63298/1/63298.PDF |
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