A customer care at songket sutera asli company / Siti Khadijah Abd wahab

Customer Care is become more important today. Customers want complete care throughout the consumption life cycle, from discovery all the way through support after sale or contract. This study has three objectives that are to be achieved which to find out customer service functions and tools that are...

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Bibliographic Details
Main Author: Abd wahab, Siti Khadijah
Format: Thesis
Published: 2003
Online Access:https://ir.uitm.edu.my/id/eprint/64069/1/64069.PDF
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