Conceptual model for assessment tool to measure citizen-centricity in e-government websites / Ummi Saa'dah Marni
Studies have shown that despite enable citizens to obtain online information, government website was also acted as a key tool to increase access to and from citizen consequently delivers a better service to them. Its capability to serve as an interface to create transparency and openness have change...
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| Format: | Thesis |
| Language: | English |
| Published: |
2017
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| Online Access: | https://ir.uitm.edu.my/id/eprint/64148/1/64148.pdf |
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