The relationship between service quality and customer loyalty at Automobile Association of Malaysia, Seremban / Norsuhana Ahmad Fuad
The purpose of this study is to obtain a better understanding and to get an outcome about the relationship betwcen service quality and the customer loyalty. The present research was conducted in an Automobile Association of Malaysia, Seremban (AAM) in 2014. In this research, the service quality stan...
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| 主要作者: | |
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| 格式: | Thesis |
| 語言: | English |
| 出版: |
2014
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| 主題: | |
| 在線閱讀: | https://ir.uitm.edu.my/id/eprint/69817/1/69817.pdf |
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